Testimonials

Karen Elaine Cook

“1st Priority made the process flow very easily for my wife and I. Better than we ever anticipated! Karen’s whole team made this a very positive & stress free endeavor. Quite honestly, they out performed themselves at every level and delivered our mortgage in the time frame promised. I surely would recommend 1st Priority to anyone!”

“Karen Cook and my 1st Priority team were excellent to work with. Every question was answered in a timely manner and everything was well explained. I cannot say enough on how great the entire experience was because of them.”

“It was a pleasure working with Karen and 1st Priority. You made this easy and at times even fun. Thank you!”

“Karen and my 1st Priority team worked very hard in making a short turn around for our closing and made everything as easy as possible for us to work with them. Thank you so much for your understanding with all of my many questions and answering them so I could understand all the information.”

“Karen Cook & my Loan Processor were breaths of fresh air throughout the whole refinance process. We communicated easily throughout every step of the process. It was a pleasure to work with Karen Cook and 1st Priority, and I am grateful to have had the opportunity to work with them.”

"My attorney commented at the closing that it was the fastest closing she's ever seen. She attributed it to 1st Priority being an excellent mortgage company. Very responsive and proactive staff/process. I will recommend Karen Cook and 1st Priority to anyone I can, great job and thank you."

"I cannot thank my team enough! Karen and my loan processor were beyond helpful, personable, and professional. I hope that there are more people like these two individuals - Reason being this was almost a stress-free experience for me, and I have them to thank. Amazing job and I will for sure recommend 1st Priority to my friends and family going forward."

"From the very first phone call, Karen was very informative, encouraging, and helpful in the whole process. She followed up timely with answers, information and updates, and was extremely easy to work with.
The entire process from start to finish was professional, courteous, streamlined, and exceeded my expectations. Karen was wonderful to work with, and I would not hesitate to recommend her services to anyone!"

"Karen Cook was absolutely wonderful to work with. I will 100% recommend her!"

"Everyone was great! I would recommend you guys to anyone! Karen, please don't retire. I may need you again!"

"Karen Cook and our loan coordinator are very customer oriented and were willing to answer any and all questions I had."

"Karen went above and beyond my expectations, she had to deal with many credit issues and was able to provide solutions in a very short time period. She is the best I have ever had to work with."

"Karen and company were excellent. I would highly recommend 1st Priority to my friends and family"

"I was a first home buyer. Karen Cook and our loan coordinator made it so easy that I will buy again. There help with the step by step process was more then I expected. Thank You very much."

“I had a lot of questions throughout this process. Karen & my loan processor not only responded in a timely manner, but they answered everything thoroughly & in a way that was easy to understand. I’m a customer service manager & I have to say their service was top notch every step of the way. My experience was AMAZING. I never realized how stressful this process would be but Karen’s knowledge & confidence helped to alleviate that stress. Knowing she was a phone call or email away, & that she would respond almost instantly was comforting & encouraging. I will be happy to recommend 1st Priority Mortgage to friends & family. Thank you so much for taking care of us the way you did!”

“Karen Cook was EXTREMELY knowledgeable and helpful.”

“We had multiple questions during the process. Our calls and emails were answered quickly and professionally. Karen and our 1st Priority Team made it simple and easy for us to understand.”


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